Frequently Asked Questions
How to Order
To place an order, log in to your account or as guest. When you find a product, you can add it to cart and go through the ordering process. Once your order is ready, you will receive the order summary in your email.
Order cut-off time is 5:00PM Philippine Time, between Mondays to Fridays. Orders placed after this time including weekends and holidays will be processed in the next business day.
We accept payment via PayPal, Credit and Debit Cards, GCASH, and Grabpay. Details will be provided prior to checkout.
- All orders are shipped from our Metro Manila Warehouse and sent via our partner courier.
- You will receive your orders within 2-5 business days for Metro Manila and 5-10 business days for Provincial areas. Should there be delays in shipping, feel free to send us an email at firstname.lastname@example.org or chat with us via our Facebook Messenger and we will be glad to assist you.
Our shipping rates are as follows:
- Kindly inform us right away by sending us an email at email@example.com. Items for return/exchange will be subject for verification before we consider it as valid and should adhere to the following conditions:
- the said item/s reach us within 15 days from the date it was delivered.
- the item/s should be unworn, unwashed, with the tag intact together, with the proof of purchase, and must be in its original packaging.
- the cost of the shipping of returns should be shouldered by the buyer
- SALE ITEMS are not eligible for refund/exchange
- Once the item/s have been inspected, we will inform you via your registered email if they are eligible for return. Then the corresponding amount will be credited back via the same mode of payment of the purchase.
Yes, we do! Please check the size chart page for more information.
Most of the fabrics we use are of delicate materials. Gentle hand wash is best but do not wring or twist the garment. Machine wash should be delicate setting. Use cold water and a mild detergent. Hang dry. Light iron or steam.
We use Nylon/Spandex fabric for our sports bra and booty shorts, wash with a low temperature setting to preserve the elasticity of the garment.